How To Fix Call Issues On Galaxy S8 And Galaxy S8 Plus

TABLE OF CONTENTS:
    How To Fix Call Issues On Galaxy S8 And Galaxy S8 Plus

    You may have recently purchased the Samsung Galaxy S8 or Galaxy S8 Plus and you are curious to why you are having issues with calling. In particular, people are having problems with making or receiving calls.

    We will show you variety of methods that you will be able to use to solve the call issues on Galaxy S8 and Galaxy S8 Plus.

    We recommend for you to learn some of these methods as they can help you know to fix the phone without having replace it and spend a lot of money.

    There have been people that have said that the call dropping problem usually occurs on their Samsung Galaxy S8 Plus when they are on the phone a couple of minutes. This could root from the issues that your Samsung Galaxy S8 or Galaxy S8 Plus could not be connected to a network or the Internet. You will be able to learn how you can find out why your Galaxy S8 and Galaxy S8 Plus is having problems making or receiving calls.

    Looking to see whether Flight Mode is turned off

    Having your Galaxy S8 and Galaxy S8 Plus on Flight Mode could make the problem with calls worse. This is because the connections that your smartphone has are based on wireless and Flight Mode disables this. You can learn how you can turn off Flight Mode by look at the instructions below.
    1. Make sure the Galaxy S8 Plus is turned on.
    2. Click the Notification bar and pull it down.
    3. Choose Settings option.
    4. Choose the Flight Mode.
    5. Turn the Flight Mode off by moving the toggle.

    Checking the Galaxy S8 Plus bar signal

    We recommend looking and seeing if your smartphone has signal bars on your Galaxy S8 Plus. The signal bars directly influence whether or not you will pick up calls or be able to make them.

    We recommend for you to reset the smartphone if the Galaxy S8 Plus still does not have signal, which will hopefully fix the glitch on the phone. Take a look at the guide to learn how to reboot your Galaxy S8 Plus.

    Changing the Galaxy S8 Plus network mode

    We also recommend for you to solve your fix calls by changing the network mode on your Samsung Galaxy S8 Plus if the other ways do not work. A specific network could be the only thing that is allowing the Galaxy S8 Plus to work.
    1. Make sure the Galaxy S8 Plus is turned on.
    2. Use your fingers to swipe down on the screen to show the menu option.
    3. Click the Settings option.
    4. Choose the Mobile Networks.
    5. Choose the Network mode.
    6. Choose the WCDMA/GSM

    Finding a network automatically

    A possible way you can use the fix the call issue on your Galaxy S8 Plus is that the settings can be changed so networks are found automatically. Occasionally you will be in a spot where the connection range is not at its’ best so it will not be connected to anything.
    1. Make sure the Galaxy S8 Plus is turned on.
    2. Use your fingers to swipe down on the screen to show the menu option.
    3. Choose the Settings option.
    4. Choose the Mobile networks.
    5. Choose the Network operators.
    6. The networks that are in range will be shown on the Galaxy S8.
    7. Choose the Select automatically option.

    Verifying that there isn’t and outage in the area

    A possible problem that you are having with you calls on your Galaxy S8 Plus is there could be an outage in the area. Most of the time, this is the reason for your issues. If this occurs, you will need to wait until the service is back up and running and the network is back to normal.

    Verify the status of your account

    We highly recommend that you make sure that the account you are using is verified. This is because you will not be able to receive or make calls if your account is not active. Make sure with your phone carrier such as Sprint, AT&T, T-Mobile, or Verizon that your phone bills are already paid. You provider will let you know whether there is a problem with your system if you have paid your bills.