How To Fix “Cannot Get Mail The Connection To The Server Failed” On iPhone X


How To Fix “Cannot Get Mail The connection To The Server Failed” On iPhone X

If you ever had your hands on an iPhone X, you may have detected a “Cannot Get Mail The connection to the server failed” error and wondered how to troubleshoot it. The “Cannot get mail” error happens once the iPhone X tries to redeem new emails, particularly from Microsoft Exchange. Below area unit some of different ways which should address this connection problem.

Reenter Account Passwords

Sometimes the problem pops up once you change your mail password on your personal computer.

In your iOS device, move to Settings then go to Mail, Contacts, Calendar then to Account and finally to password.

Select the password and enter your new password. Your iPhone X may require you to sign into make this alteration. once you log into your account, it should update your email password and refresh all of your emails.

Note: If the sign in requirement doesn't appear, try it again} 2 or 3 more times.

Change password Settings

You can also, change the password for Microsoft Exchange email account or Yahoo account and retry to make sure the connection is now working.

Move Mail to different Inboxes

Another technique is to move all mails from your inbox to a temporary folder (or any different folder) created on the server.

Change Microsoft Exchange Security Settings


  1. Find Active Directory Users and pc
  2. Go to the top menu
  3. Click View
  4. Go to Advanced features
  5. Find the mail account
  6. Right click
  7. Choose Properties
  8. Select Security Tab
  9. Choose Advanced
  10. Click the box for ‘Include inheritable permissions from this object’s parent’


Other ways



  1. Reset passwords for your email accounts to remove iCloud access
  2. Go into airplane Mode and so switch it off
  3. Create a new account after deleting it
  4. Go to Settings / General / Reset to reset network settings
  5. Find Mail Days to sync and set to No Limit