iPhone 8 or X Won’t Turn Off

iPhone 8 or X Won’t Turn Off

If your Apple iPhone 8 or iPhone X is frozen and won’t turn off, here’s what you can try to force it to shut off.

Power Off

Press and hold the “Sleep“/”Wake” button on the top of the device for about 10 seconds. See if the red slider eventually appears so that you can shut it off or force quit the offending app by pressing and holding the Home button.

Force Restart

  1. Quick press “Volume Up“.
  2. Quick press “Volume Down“.
  3. Hold Sleep“/”Wake” button until the Apple logo appears.
  • If the above steps do not work, press and hold the “Sleep“/”Wake” button and the “Volume Down“ button simultaneously for about 10 to 20 seconds. Hopefully, the Apple logo will appear and the iPhone will finally turn restart.
There have heard a few users report occasions where they’ve had to simply let the battery run all the way down before the device will work again. I’m afraid if the steps above don’t work, that is your last resort.