Some iPhone X users reported a problem with the volume buttons not working when they tried to use the volume button. The iPhone X doesn’t respond when hitting the button on the side of the iPhone to wake the smartphone. This issue also seems to happen when you get a call, and the Apple iPhone screen stays black and is not responding. Below are tips on how to fix iPhone X side button not working.
TroubleshootingIt’s recommended to try to bring your phone into Safe Mode to check if a troubled app is the cause of the iPhone side button not working problem. Performing Safe Mode is an indispensable method to check if a rogue app is a cause because we don’t know of any app or malware that can cause this problem.
If the problem continues after performing Safe Mode, another option is to reset the Apple iPhone X to its factory setting. To do that, follow these steps:
- Turn on your iPhone X
- Go to Settings and select on General
- Browse and tap on Reset
- Enter your Apple ID and Apple ID password
- Now the process to reset your iPhone X should take a few minutes
- Once reset, you’ll see the welcome screen asking you to swipe to continue
Make sure the iPhone X is running the latest software update provided by your carrier after resetting the phone. You can check with your network provider for available update.