The OnePlus 5 is one of the most robust and beautifully designed smartphones on the market, but that doesn’t mean that they don’t have their fair share of glitches. Charging issues are one example of problems OnePlus 5 owners encounter.
Some of the problems observed on the OnePlus 5 include the OnePlus 5 not charging, the OnePlus 5 grey battery problem and the OnePlus 5 won’t turn on after charging. These guides will teach you how to fix your OnePlus 5 charging problems.
Causes of OnePlus 5 Not Charging Problem
Some of the most common causes of the problem of OnePlus 5 not charging including the following:
Phone is defective
Grey battery problem
Temporary phone problem
Faulty charging unit or cable
Broken, bent or pushed in connectors on the OnePlus 5 or battery
How To Fix OnePlus 5 Slow Charging Problem
Your charger cable should be the first thing you check when the OnePlus 5 is not charging. Sometimes the charger cable may have lost the proper connection or have been damaged. Try switching to another USB cable that works to see if the issue is with the cable before purchasing a new cable.
If this is the problem, you can purchase a new cable, but if you have tested it out and the USB cable is not the issue, then there are other ways to fix this problem manually. The following are ways to fix the slow charging problem on OnePlus 5.
Close Background Applications
Apps running in the OnePlus 5 background can be the reason for a slow charge on OnePlus 5. The following steps will close apps running in the background:
Hold the “Home” button and let it go when you see the recently used apps screen
Select “End all applications” in the task manager section
Select it and clear memory at the top of the screen
Running apps may be the reason why charging is slowing down, and these steps will close all running apps in the background.
Reset OnePlus 5
A soft reboot may sometimes help with your OnePlus 5 not charging. This method often fixes the charging issue on the OnePlus 5, but may do so temporarily. Press and hold the Side Button until you see a prompt, and choose “Restart.”
Uninstall Third-Party Apps
A software bug may be the reason for the OnePlus 5 charging slowly if none of the above methods have worked. The best solution would be to uninstall all third-party software to check if you have fixed the charging problem on the OnePlus 5.
The phone needs to go into “Safe Mode” Before you can uninstall third-party apps that may be causing the slow charging problem. To turn on the safe mode:
Turn off your phone
Hold the power button
Let go the power button and hold the volume down button when you see “OnePlus 5” on the screen
Keep on holding the button until the phone restarts
Release the button once you see “safe mode” appears at the bottom of the screen
From there, third-party apps are uninstalled from your OnePlus 5 by navigating to Menu> Settings> More> Application manager, Downloaded> choose the application you want to uninstall, then click on Uninstall> Ok. After then turn off safe mode by pressing and holding the Power Button> Restart> Ok.
How To Fix OnePlus 5 That Won’t Switch ON After Charging
Some OnePlus 5 owners have reported that the OnePlus 5 won’t turn on or power after charging even if the OnePlus is fully charged. Below are lists of different ways to fix the issues.
Hit the Power button
Pressing the “Power” button several times to ensure that there is no issue with the powering of the OnePlus 5 is the first thing to do. If the problem has not fixed after powering the smartphone back, continue reading the rest of this guide.
Boot to Safe Mode
Your OnePlus 5 will run on pre-loaded apps when boot into “Safe Mode,” this will help you to see if another app was causing the charging issues. Follow the below steps to boot your OnePlus 5 to safe mode.
Press and hold the Power button
Release the Power button after the OnePlus screen appears and then press and hold the Volume Down button
The Safe Mode text will display in the bottom left corner of the screen when it’s restart
Boot into Recovery Mode and Clear Cache Partition
This technique will get the OnePlus 5 into Recovery Mode by booting the phone.
Press & hold the Home, Power, and Volume Up buttons
Let go the Power button when the phone vibrates while you still keep holding the Home and Volume up buttons until when the Android System Recovery screen shows
Highlight “clear cache partition” using the “Volume Down” button and click on the Power button to select it
The OnePlus 5 will reboot automatically after the cache partition is clear
How To Fix OnePlus 5 Not Charging Grey Battery Problem
Some OnePlus 5 users report that they started experiencing not charging/grey battery problems after dropping their phone. Damaged charging ports or cables could be the main reason why the OnePlus 5 is not charging and grey battery problem occur. In addition, debris or dust in the charging port could also lead to charging problems. Try the following methods for fixing these issues.
Clean USB Port
Oftentimes charging problems are caused by debris blocking the physical connections in the charging port. Dirt, dust and lint can get between the metal pins of the charging cable and charging port, preventing electricity from flowing. If this is the case, gently swap the connection port with a toothpick to remove any debris. Be careful not to damage the connector pins.
A system mode dump will debug the phone and allow the execution of different functions. It’s also a useful function to give your network speed a boost. You can perform a system dump using the steps below.
Go to “Dialer”
Type in (*#9900#)
Select “Low Battery Dump” at the bottom of the
Select “Turn On”
Get Support From Authorized Technician
We suggest taking the smartphone to the OnePlus technician and get it checked out if none of the above methods we explain work for fixing the OnePlus 5 not charging problem. If the Smartphone needs repair for some reason, they might be able to provide a replacement for the warranty.