Learn how to reset your password on your iPhone X after you’ve been locked out by following the steps listed in this guide.
If you’re locked out of your iPhone X and have forgotten your password, trying to get back into your phone can seem like a nightmare. There are a number of solutions available to help you regain access thankfully, and we’ll be discussing each of these options in this guide. The first option includes performing a hard factory reset but this will delete all of your existing data. If you haven’t already created a backup, this option isn’t often the best.
There are other options available which don’t require you to perform a hard reset, and we’ll be discussing those, as well as the hard reset options below:
Select a way to erase your iPhone XIf you haven’t recently performed a backup on your iPhone X, you won’t be able to save your files and data now that you’re locked out. Unfortunately, you may need to reset your iPhone to regain access to it. This may mean saying goodbye to some files and photos. Here are the available methods for resetting your device.
- If your iPhone X is already synced with iTunes, use the iTunes method.
- If the iPhone X is signed into an iCloud or Find My iPhone account, use the iCloud method.
- If you aren’t signed into iCloud on your iPhone X or aren’t synced to iTunes, you’ll need to use the recovery mode method.
Erase your iPhone X with iCloud
- First, go to iCloud.com/find on another device.
- Sign in with your Apple ID when asked.
- Select ‘All Devices’ at the top of the page.
- Select the iPhone X that you’d like to reset.
- Next tap on Erase [your device name]. This will reset your device and get rid of the passcode.
- After that, you can now restore from a backup or Link set up as new.
If your iPhone isn’t connected to a network currently, you won’t be able to use this method. If you visit your home or work address, you may connect to your network automatically, so try that before moving onto other methods.
Erase your iPhone X with iTunes
- Connect your iPhone X to a PC or Mac.
- Open iTunes on your PC/Mac and then enter the passcode if asked. Alternatively another computer you’ve synced with.
- Wait until iTunes finishes syncing with your iPhone X and then click to make a backup.
- Once the backup and sync is completed, click Restore [your device].
- After the Set Up screen appears on your device, tap Restore from iTunes backup.
- Tap to select your iPhone X in iTunes. Choose the most recent backup.
Erase your iPhone X with recovery modeCan’t get either of the iTunes or iCloud recovery methods to work? If this is the case, you may need to use recovery mode. In recovery mode, you’ll be wiping all of your data. If you’ve never made any backups you will lose your data, but as a trade-off you’ll have access to your device again. Follow the steps below to get started:
- Connect your iPhone X to a PC/Mac and open iTunes.
- Once connected, force restart your iPhone X: (Hold down the Power and Home button for 10 seconds and keep holding past the Apple screen. Let go when you see the recovery screen.)
- When you see the Restore and Update options, tap Update. iTunes will then try to restart your iOS without a password without erasing any data. In most cases, your data will be erased with this method.