One of the common issues that most Apple iPhone X users face is the black screen issue. The black screen occurs when the buttons light up but the screen stays black and nothing comes up. There are other users that have complained that they experience this issue at random times but the common issue is that the screen fails to light up. There are multiple ways that you can use to fix the black screen issue on your Apple iPhone X. Make use of the tips below to learn how you can solve the black screen problem on your Apple iPhone X..
Factory Reset your Apple iPhone X
The first solution that I will recommend for you to fix the black screen issue on your Apple iPhone X is to factory reset your Apple iPhone X. You can make use of this link to learn how to factory reset the Apple iPhone X. It’s crucial to point out that you should back up your files and important documents before you carry out this process to prevent loss of data.
Boot to Recovery Mode and Wipe Cache Partition
Click on Settings and then go to General, you can now click on Storage & iCloud Usage. Locate Manage Storage and click on it. Click an item in Documents and Data and then use your finger to slide unwanted item to the left and select delete. To finish the process, click on Edit and then select Delete All to remove the entire app’s data.
Make use of this detailed guide on how you can clear cache on the Apple iPhone X
Get Technical Support
If the black screen issue continues after trying all the methods above, I will suggest that you take your Apple iPhone X to a store or shop so that a technician can help you check it for damage. If found defective, it can be repaired for you or they can give you a new one.