Connection Problem Bluetooth On Moto Z2 (Solution)

Connection Problem Bluetooth On Moto Z2 (Solution)

In this post, we will show how to repair Motorola Moto Z2 Bluetooth connection problems. Motorola’s new Z2 has lots of great features and garnered good reviews. Since this new flagship phone hit the market, however, there were some reports of users having problems with the bluetooth connection on Moto Z2. It seems to be a very common problem amongst them, and is very annoying, almost a turn-off for such a great device. So far, Motorola haven’t published a bug report on the hardware/ software regarding this.

As of now, there is no official fix yet, and users are asking for help online. Due to popular demand, since Moto Z2 are actually fastly pickup up in the market, and the number of users are greatly increasing, we offer this guide on how to troubleshoot bluetooth problems on Motorola Moto Z2.

Before anything else, the user must first try clearing the Bluetooth data of his/her phone. This is done by following the clear the cache guide. A phone’s cache is a hardware/ software component of the phone that stores data during your first or initial use, in order for it to be retrieved faster on it the next time around. This helps make switching back and forth between applications faster during multitasking. Clearing the cache may help since it deletes all previous data pertaining to your bluetooth connection. In some cases, this method will work in fixing the bluetooth issues of Moto Z2. If not, you may try to proceed with other methods below.

Motorola Moto Z2 Bluetooth connection problem troubleshooting:


  1. Switch your Motorola Moto Z2 on
  2. Once on the home screen, select the App button
  3. Proceed to Settings
  4. Browse and select the Application Manager
  5. Swipe left or right to display all tabs
  6. Select the Bluetooth option.
  7. Select the option to stop the application forcefully
  8. Clear the cache
  9. Tap the clear bluetooth data option
  10. Press okay to confirm
  11. Once finished, you may now reboot your phone and see if this fixes the problem


If the bluetooth problem still exists after trying the steps above, don’t worry, we still have another option. To do this, put your Moto Z2 into recovery mode. This is achieved by turning off  your phone and pressing and holding down the Volume down and Power button together until something appears on screen. Use the volume buttons up and down to select. Once here, you need to wipe cache partition. When these steps are done, you may try connecting your Moto Z2 with a bluetooth device and the problem should be gone by now. This guide covers all current existing temporary fixes and their alternatives on fixing the bluetooth connection problems of Motorola Moto Z2.