There is some problems that can easily be fixed on the Android software on the Motorola Moto Z and Moto Z Force. The best way to fix any bugs or software problems on the Moto Z and Moto Z Force is to either complete a factory reset or a cache wipe. The main reason to clear the cache on a Moto Z or Moto Z Force is when the smartphone is slow, delays, glitches or freezes. The following is a guide on how to clear the Motorola Moto Z and Moto Z Force cache.
What is the cache and what does it do?
There are two different types of cache on the Motorola Moto Z and Moto Z Force. The first is the app cache, while the other is system cache. All the apps on the Moto Z and Moto Z Force has its own cache installed on the app. This cache allows for the temporary data to be stored for better help when switching between apps. While, the system cache on the Moto Z and Moto Z Force does the same thing, but for the Android software instead of each individual app. That’s why when there are issues with apps crashing or freezing, it’s best to clear the system cache wipe to help fix this issue.
How to clear the app cache on Motorola Moto Z and Moto Z Force
For problems that are just happening on a specific app, it’s best to first try to clear the app cache. You can clear the app cache with these instructions:
- Turn on your Moto Z or Moto Z Force
- Go to Settings > App Manager
- Select the app you want to clear the cache for
- After you’ve selected the app, look for the app info screen
- Select on Clear Cache
- To clear the app cache for all apps, go to Settings > Storage
- Select Cached Data to clear all app caches simultaneously
Don’t select Clear Data unless you want to lose all the information that app stores, like passwords, game progress, preferences and settings.
What to do when clearing the app cache doesn’t help?
After you have cleared the cache of individual apps and the Motorola Moto Z or Moto Z Force problem is still happening, the next best option is to uninstall the app and reboot the device. It’s important to note that before you reset the Moto Z and Moto Z Force, you should back up all data to prevent anything from being lost during the reboot process. After rebooting the Moto Z and Moto Z Force, and the problem is still happening, then it’s suggested that you perform a system cache wipe, also known as clearing the cache partition on the Motorola Moto Z and Moto Z Force.