we will show you the steps on how to fix Essential PH-1 internet connection problems. Since this new smart phone hit the market, there were some reports of users having problems with slow internet connection, that presents problems accessing applications such as Facebook, Twitter, YouTube, and others on Essential PH-1. Below, we will present some tricks and tips on increasing the internet speed on your device.
Slow internet speed causing pages to not load on your Essential PH-1 may be due to several reasons. Before we present the different options on solving these internet problems, let us first explain the possible causes of these slow internet connection and why these kinds of problem exist. Below are the most common reasons behind them:
Common Causes of Slow Internet Speed on Essential PH-1
- Weak signal strength
- Weak Wi-Fi network
- Heavy website traffic (too many users trying to access the website at the moment)
- Congested network or too many users connected to the network at once
- Several background applications running
- Low device memory
- Full or corrupted browser cache
- Updated Essential PH-1 firmware.
- Outdated software such as browser needing update
- May have exceeded data allocation limit resulting to slow speeds
One or more of the reasons above may be the cause of your slow internet speeds on your Essential PH-1. If you have determined the reason behind the problem of your weak internet connection, and still can’t find a solution to the problem, we have provided some of the possible fixes below. Go and try the following steps:
Clear your Essential PH-1 Caches
If the above tips doesn’t help in solving your internet connection problems on your Essential PH-1, and your internet speed does not improve, one option to fix this problem is wiping the cache partition. This method does not delete any data from your phone, so your files, images, sounds, videos and text messages are safe from being lost. Wiping the cache partition is done during Android recovery mode.
Turn off WiFi on your Essential PH-1 device
Another very common reason for this issue is that your Essential PH-1 still has an existing connection to a weak WiFi network, so you need to make sure and check that you have disabled WiFi on your device. The following steps will help you do a device check on your Essential PH-1 for existing WiFi connections:
- Switch Essential PH-1 ON
- Proceed to Menu
- Choose Settings
- Find and choose Connections
- Select the Wi-Fi option
- Tap the on/off toggle next to the WiFi label to turn WiFi off
Call for Technical Support
If you have tried all basic troubleshooting tips and still doesn’t improve the internet connection on your phone, it might be time to ask for help from Essential’s technical support. You can take your device to your nearest Essential service center, or the store where you bought your device from, where your phone can be physically assessed by a technician for any kind of damages. It may be replaced with a new unit, or repaired, depending on your phone’s warranty upon purchase.