The Motorola Moto Z and Moto Z Force bad connection has been reported by many using the Internet on the Moto Z and Moto Z Force. This issue of the bad connection is even happening to some when using apps like Facebook, Snapchat, Instagram, WhatsApp, Twitter and YouTube. Below we’ll explain how you can fix the bad connection problem on the Motorola Moto Z and Moto Z Force.
There can be several different reasons that the Motorola Moto Z and Moto Z Force bad connection for the Internet is slow and pages not loading. Before we explain the different ways to fix a weak Internet connection on the Moto Z and Moto Z Force, below are some reasons why this problem is occurring on your smartphone.
Common reasons why Motorola Moto Z and Moto Z Force bad connection:
- Poor signal or low signal strength.
- Poor Wi-Fi network.
- Website is under heavy load or too many users accessing the website.
- Network congestion or too many users of the network.
- Apps running in the background.
- Device memory is low.
- Internet cache is corrupted or full.
- Update the Moto Z and Moto Z Force firmware.
- Outdated browser software or browser software requires update.
- Exceeded data speed limit or speed reduction is reached.
Any of the reason above can cause for a slow Internet connection on the Motorola Moto Z and Moto Z Force. After you have checked to see what is cause of the problem is behind the weak data connection, and you still can’t figure out how to fix the bad Internet problem, follow the instructions below on how to fix the Motorola Moto Z and Moto Z Force slow Internet issue.
Clear caches on Motorola Moto Z and Moto Z Force
In most cases, the above method will help solve the slow Internet problem on the Moto Z and Moto Z Force. But if for some reason the Motorola Moto Z and Moto Z Force Internet is still slow, completing a “wipe cache partition” should fix this problem. This method deletes no data from the Moto Z and Moto Z Force. All data such as photos, videos and messages are not deleted and will be safe. You can perform the “Wipe Cache Partition“ function in the Android recovery mode. Read this guide to learn how to clear Moto Z and Moto Z Force phone cache.
Make sure WiFi is turned off on Motorola Moto Z and Moto Z Force
It’s very common that your Moto Z and Moto Z Force is still connected to a weak WiFi signal, and you should you check to make sure the WiFi disabled or turned OFF. The following will take you to the Wi-Fi settings of the Motorola Moto Z and Moto Z Force:
- Turn on the Moto Z and Moto Z Force.
- Select on Menu.
- Select Settings.
- Select Connections.
- Select Wi-Fi.
- Touch the ON/OFF slider next to Wi-Fi to turn Wi-Fi OFF.
Get Technical Support
For those that have done everything they can to fix the slow Internet connection on the Motorola Moto Z and Moto Z Force, it’s suggested to take the smartphone back to the store or to a shop where it can be physically checked for any damaged. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired.