For those that own a Motorola Moto Z and Moto Z Force, you may want to know how to fix the Moto Z and Moto Z Force keeps hanging problem. There are several reasons that the Moto Z and Moto Z Force keeps hanging, and eventually crashing. It’s important to note that before you complete any of the following solutions, that you should update your Moto Z and Moto Z Force to the latest software update. If any app continues to crash often after the software update, please follow the instructions below on how to fix the Moto Z and Moto Z Force from freezing and crashing.
Delete bad apps to fix crashing problem
It’s common that bad third-party apps will some time cause the Motorola Moto Z and Moto Z Force to crash. It’s suggested to first read reviews of the problematic app in the Google Play Store to see if others are dealing with the same problems. Since Motorola can’t fix the stability of third-party apps so it is down to the developer to improve their app. If the app hasn’t been fixed after some time, it’s recommended to delete the bad app.
It’s due to a lack of memory
The unstable app may not have enough memory on your device to function well. Try uninstalling any unused or very infrequently used apps and/or deleting some media files to free up internal memory.
Factory reset Motorola Moto Z and Moto Z Force
If the Motorola Moto Z and Moto Z Force problem can’t be identified then you may have to perform a factory data reset to resolve the issue. It’s important to note that you will lose all applications and saved data, including your Google account settings, so ensure that you back up your device prior to performing the reset. Read this guide on how to factory reset the Motorola Moto Z and Moto Z Force.
Sometimes when you don’t restart your Moto Z and Moto Z Force in several days, apps start to freeze and crash randomly. The reason for this is because the app may keep crashing is due to a memory glitch. By turning the Moto Z and Moto Z Force on and off, it could solve that problem. If it doesn’t follow these steps:
- From the Home screen touch Apps.
- Touch Manage Applications (you may need to swipe left or right to locate it first).
- Touch the application that keeps crashing.
- Touch Clear Data and Clear Cache.