The Samsung Galaxy S9 or S9 plus are each suffering from a very annoying downside with the microphone, that stops the most basic operate of making and receiving calls. If the microphone on your Samsung Device isn’t working properly the person on the other end will not be able to hear you. not to worry though we've a right away fix for the problem.
For each the Samsung Galaxy S9 and S9 plus, you'll be able to suspect the microphone issue is either a hardware or software system problem. However, most hardware issues will need to be handled by an expert and need a special service that the regular user shouldn't perform.
There are a few of things we can check on the software system. we will see if its a software system or firmware problem, like a glitch or third-party app or perhaps a problem with the device by following some of the below solutions:
Rule out any accessories
You may notice that an accessory like a Bluetooth headset or headphones can simply have an effect on your microphone. we can see if this can be causing a problem by disconnecting your Samsung Galaxy S9 or Galaxy S9 plus from any device. Once this is done take a look at the microphone once more, if you're still having issues, proceed with the following steps.
Give it a chance
The same like different phones you will notice that turning off your Samsung Galaxy S9 and S9 plus can fix the problem. you'll be able to also remove the SIM card and let it sit for a minimum of thirty seconds. Once you've got done this put the SIM card back in the phone and restart the device. Check if the problem continues to be there, if it's follow the next step.
Rule out any third-party app
Sometimes the problem may be down to a third-party app that you simply may have recently downloaded or if you performed an update, this might be a cause. you'll be able to take a look at this by running the Samsung S9 and S9 plus by running the phone in Safe Mode, which is able to block all third-party apps. If the microphone works in Safe mode then uninstall third-party apps one by one in normal mode. begin with the ones you installed recently, and check the microphone every time you remove an app till you identify the cause.
To boot into Safe Mode:
- Press the power button to turn off the phone
- Wait 30 seconds, press and hold down the power key.
- When the device says “Samsung Galaxy S9” or “Samsung Galaxy S9 Plus”, release the button.
- Once the name shows up on the screen press and hold the volume down key
- Hold it till the phone finishes the restart
- You can tell if the phone is in Safe Mode because the text will display on the bottom of the screen.
- Let go of the volume control and currently check the microphone.
Rule out corrupted software
Before you factory reset your Samsung Galaxy S9 or S9 plus you would like to backup your data. To factory reset your device follow the steps below:
- Hold down the power button to turn off the phone
- Now press and hold the house and the Volume Up buttons at the same time.
- When you see the blue android screen you'll be redirected to the Recovery Menu.
- You should now release the 2 buttons and begin using the volume Down and the Power keys to navigate through the list to choose an choice.
- Scroll down to the choice that says ‘Wipe data / factory Reset’.
- Then confirm with the ‘Yes’ choice
- The factory reset will now begin and should take a while. A yellow message will show at the bottom of the screen once done.
- Finally, choose the ‘reboot system now option’.
Once your Samsung Galaxy S9 or Galaxy S9 plus restarts you'll have to set the phone up from scratch. When done, check your microphone with the recording app.
The problem should be solved , but just in case it isn’t, you've got only 2 choices left:
- Have a look at where the microphone is on your device, it's going to be clogged with dirt. If you're thinking that there's dirt, gently clean it and see if something comes out or check for an improvement in quality.
- Finally, take it to the retailer or any licensed technician to repair your phone.
The above steps should resolve any hardware problems affecting your microphone on your device. If you have done all the software system solutions above, you must not troubleshoot a hardware malfunction by yourself then visit a certified service to repair it.